Terms and Conditions

CUSTOMER ACCOUNTS

The customer is solely responsible for the use of their account and all passwords and information attached to the account. The customer agrees that all information supplied on the account that represents your relationship with FRIMLINE is true and correct. If FRIMLINE feels that inaccurate or false information has been supplied or your account has been violated, your account may be terminated by FRIMLINE.

OFFER, ACKNOWLEDGMENT AND ACCEPTANCE

Any prices, quotations and descriptions made or referred to on this site are subject to availability, and the same does not constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order. While we make every effort to ensure that items appearing on the site are available, we cannot guarantee that all items are in stock or immediately available when you submit your order. We may reject your order (without liability) if we are unable to process or fulfill it. If this is the case, we will refund any prior payment that you have made for that item in terms of our refund policy.

An order submitted by you constitutes an offer by you to us to purchase products on these terms and is subject to our subsequent acceptance. Prior to such acceptance, an automatic e-mail acknowledgment of your order may be generated. Please note that any such automatic acknowledgment does not constitute a formal acceptance of your order.

Our acceptance of your order takes effect and the contract concluded at the point where such an offer is expressly accepted by us dispatching your order and accepting your credit card or other payment (“Acceptance”). We may keep records of orders received, acknowledgment, acceptances and other contract records for a reasonable period after acceptance.

PRICING AND AVAILABILITY

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

All prices are inclusive of VAT/CST, service tax, Goods and Services Tax (“GST”), duties and cesses as applicable – unless stated otherwise. Payment for all orders must be made by credit or debit card on the checkout page. We accept payment by most major credit and debit cards. You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason.

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

DISCLAIMER OF WARRANTIES; LIABILITY LIMITATION

We do not guarantee, represent or warrant that your use of the website will be uninterrupted or error-free and you agree that from time to time, we may remove the services/products for indefinite periods of time, or cancel the services/products at any time, without prior notice.

You expressly agree that your use of, or inability to use, the products/services offered by us is at your sole risk. The products/services delivered to you through the website are provided “as is” and “as available” for your use without warranties of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, tittle and non-infringement.

ACCURACY OF INFORMATION ON THE SITE

We do our best to ensure that the information on the Site is complete, accurate and current. Despite our efforts, however, information on the Site be occasionally be inaccurate, incomplete or out of date. All specifications, products, descriptions and prices of products on the Site are subject to change at any time without notice. The inclusion of any products on the Site at any particular time does not imply or warrant that these products will be available at any time. We reserve the right to discontinue any product at any time.

INTELLECTUAL PROPERTY

The site content and features can only be used for ‘personal and informational’ purposes by the customer. Any kind of reproduction without our permission is strictly prohibited.

GOVERNING LAW AND JURISDICTION

The construction validity and performance of these terms shall be governed by Indian Law and the parties submit to the exclusive jurisdiction of Courts in Ahmedabad, Gujarat.

CHANGES TO TERMS AND CONDITIONS

Please be aware that we may change this Term & Conditions in the future. We may modify this Policy at any time, at our sole discretion; and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Terms & Conditions.

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