Privacy Policy

We at FRIMLINE Online are committed to protecting and safeguarding your privacy.
This Privacy Policy describes the types of personal information we collect on the website, how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

This Privacy Policy governs only information provided to FRIMLINE. It does not govern any other information or communications that may have been collected in any other manner like promotions, Whatsapp consultations or personal contact programmes, etc.

By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

Information we Collect

In general, you can visit the website without telling us who you are or revealing any personally identifiable information. You can, however, also register at our website which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, email address, mobile phone number and date of birth.

The technology that we use also allows us to collect aggregate information that does not identify you personally but lets us know your technology usage like Internet Protocol address, your operating system and browser type, etc. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any such aggregate information which does not personally identify you. If any such aggregate information is correlated to you, it will be protected like any other personally identifiable information as described under this Privacy Policy.

Credit Card, Debit Card and Banking Information

FRIMLINE Online does not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However, this data is directly transmitted through the payment gateway provider to the payment network or bank. No information is stored by FRIMLINE Online.

How We Use Your Personally Identifiable Information

Marketing Emails

The information you have chosen to provide may be used by FRIMLINE Online to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users.

Text Messages

If you have chosen to leave your mobile phone number on FRIMLINE Online, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that FRIMLINE Online will never send you any unsolicited text message on your mobile phone. FRIMLINE Online does not charge any fee from you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

Telephone Calls

If you have chosen to leave your mobile phone number or landline number on FRIMLINE Online, you may receive phone calls containing product and event information, cosmetics tips or promotions on your mobile phone or landline phone.

Cookies

Browser Cookies are bits of text that are placed on your computer’s hard drive when you visit our website. Flash Cookies are similar to Browser Cookies except that they can store data more complex than simple text and are stored in your browser rather than on your hard drive. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, Cookies. If you reject our Cookies or opt-out of the use of cookies, you may still use this website, but you may be limited in the use of some of its features.

Compliance With Law

We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

Children’s Privacy

FRIMLINE Online is not designed for children under the age of 18 and we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are under 18 years of age, you may browse FRIMLINE Online, but please do not provide your personal information to us. If we become aware that we have inadvertently received personal information from a visitor under the age of 18, we will delete the information from our records.

Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, at our sole discretion; and all modifications will be effective immediately upon our posting of the modifications on our website. Please check back from time to time to review our Privacy Policy.

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